PRIVACY POLICY

Posting Date: October 22, 2024

Welcome to Trivia Quest!  This Privacy Policy is designed to inform you of what personal information we collect, how we use that information, the security of that information, and with whom we disclose that information. By accessing and using our Website, you agree to the collection, use and disclosure of your personal information in the manner described in this Privacy Policy. Please read this Policy carefully, if you disagree with the way we collect, use or disclose your personal information, please do not use our Website.

Information We Collect.

We collect the following Personal Information about you when you visit and use our Website: your name, address, telephone number(s); mobile numbers and email address; or other unique information about you which you provide to us during the registration process, or through contacting us about the products and services provided on our Website.

We automatically collect the following Non-Personal Information from you when you visit or use our Website or open our emails. If we can identify you through this information, it is Personal Information: Your browser type, internet service provider (ISP) and your IP address, your operating system; what referring/exit pages you came through, date/time stamp of your visit and/or clickstream data; information about your computer hardware and software including what type of device you use; your general geographic location, browser preference, operating system type; times that you access the internet, and other websites you have visited.

We also receive information which may be personal or non-personal about you that we acquire from a third party which may include all of the above information. This collection may include, but not limited to, first party cookies, third party cookies, anonymous cookies, persistent identifiers, email opt-in, and search engine keywords. We have no access or control over these cookies and other tracking software used by third parties who disclose that information to us. We have no responsibility or liability for the policies and practices of these parties.

We will never knowingly collect any Personal Information from children under the age of 16. If we obtain actual knowledge that we have collected Personal Information about a child under the age of 16, that information will be immediately deleted from the database. Because we do not collect such information, we have no such information to use or to disclose to third parties.

Collection of Information Through Cookies and other Technologies.

We as well as third party vendors and supporting advertisers, use technologies such as cookies, web beacons, and java scripts. These technologies collect internet protocol (“IP”) addresses, browser type, internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and/or clickstream data. This information is used to analyze trends, administer our Website, track users’ movements through our Website and gather demographic information about our user base as a whole. We may receive reports based on these technologies on an individual or aggregated basis.

  • A cookie is a small piece of data (text file) that a website – when you visit – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies.
  • We also use third-party cookies – which are cookies from a domain different than our own website you are visiting – for our advertising and marketing efforts.
  • More specifically, we use cookies and other tracking technologies for the following purposes:
    • Assisting you in navigation;
    • Assisting in registration
    • and your ability to provide feedback;
    • Analyzing your use of our products, services or applications;
    • Assisting with our promotional and marketing effort (including behavioral advertising).
  • We classify cookies in the following categories:
    • Strictly Necessary Cookies. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.    You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
    • Performance Cookies. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.    All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
    • Functional Cookies. These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.    If you do not allow these cookies then some or all of these services may not function properly.
    • Targeting Cookies. These cookies may be set through our Website by our advertising clients. Those companies may use them to build a profile of your interests and show you relevant adverts on other sites and they may share that information with us.    They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
  • You may read more about cookies at http://cookiecentral.com. Your browser will also have instructions as to how to block or remove cookies.  In order to use all of the features and functionality of our Website, you need to accept Functional Cookies.

Third party vendors and advertisers set their own cookies on and through our Website. We have no control over the practices of those third parties and are not responsible for their technology or tracking. We encourage you to review the policies of such entities on their websites.

  • AdWords Remarketing through Google which is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the activity on our Website with the AdWords advertising network and the DoubleClick cookie. That Cookie collects information regarding certain patterns in your browsing history. To opt-out of this tracking, please see https://support.google.com/ads/answer/2662922?hl=en. We also participate in all of Google Analytics Advertising. This includes (i) Remarketing with Google Analytics; (ii) Google Display Network Impression Reporting; (iii) DoubleClick Campaign Manager integration; and (iv) Google Analytics Demographics and Interest Reporting. Google uses cookies to track activity performed by Google Analytics and its AdWords or DoubleClick cookie. To opt-out please see https://tools.google.com/dlpage/gaoptout/. We also use Google Analytics which is an analysis service also provided by Google Inc. Google utilizes the data collected through its cookies to track and examine the use of this site, to prepare reports on its activities, and to share them with other Google services. You may opt-out of the Google Analytics service using Google’s Browser Add-available at https://tools.google.com/dlpage/gaoptout/.
  • We use electronic images known as Web Beacons (sometimes called single-pixel gifs, clear gifs, or action tags) which allow us to collect information about your visit to our Website, measure and improve the effectiveness of advertisements and track delivery of advertising. Web Beacons collect only a limited set of information including a cookie number, time, and date of page view, as well as a description of the page on which the Web Beacon resides. We may also use Web Beacons in email messages sent to you. This allows us to determine if you opened or acted upon the email messages. Because Web Beacons are the same as any other content request, you cannot opt-out or refuse them. However, they can be rendered ineffective by either opting-out of cookies or changing the cookie setup in your browser.

How We Use Your Information.

  • We use the information collected to provide you with the trivia services and/or products you have requested. We disclose, share and sell your information to third parties to provide such services or products. We do not control the privacy practices of any third parties. If you have any questions or wish to remove your information from the third-party databases, you will need to contact that party directly.
  • We use the information we gather to respond to any inquires you make, operate, and improve the functionality of our Website, and deliver the products and services advertised on our Website. Our services include the display of personalized products, content, and advertising, relating to your experience and interests.
  • We use the information we gather to provide marketing services to third parties that advertise on our Website.

How We Share and Sell Information to Others.

  • We may share your personal information with the following categories of third parties:
    • Parent, subsidiaries and affiliates.
    • Contractors and service providers.
    • Data aggregators.
    • Third parties who have retained us for marketing services to offer their products and services to you.
  • We will disclose, share or sell your Personal Information with third parties who help us in the delivery of the products and services you have requested; with companies and individuals we employ to perform technical functions on our behalf (examples include third parties who host our Website, analyze our data, provide marketing assistance, and provide customer service); third parties who will provide you with their marketing opportunities, products, or services (this occurs both on our website and in our emails.) Our disclosure, sharing or sale includes your Personal and Non-Personal Information, and includes your interests and preferences, so they may determine whether you might be interested in their products or services. We share or sell aggregated anonymous information about you, combined with other persons using our Website with third parties, so that they can understand the kinds of visitors that come to our Website, and how those visitors use our Website. This includes demographic information and behavioral information.
  • We also disclose your information if legally required to do so, or at our discretion, pursuant to a request from a governmental entity, or if we believe in good faith that such action is necessary to conform to legal requirements or comply with legal process; protect our rights or property, or our affiliated companies; prevent a crime or protect national security; or protect the personal safety of users or the public.
  • We may disclose and transfer your information to a third party who acquires any or all of our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets.

Third Party Collection and Use of Information.

Third parties collect and use information about you on or through our Website in the following way:

  • Advertising agencies, advertising networks, and other companies who place ads on our Website, may collect Personal Information from you when ordering their services and they use their own cookies, Web beacons, and other technology, to collect information about you. We do not control the privacy practices of these parties and have no responsibility for their use.
  • Our Website and email messages have hypertext links to websites owned by third parties. We are not responsible for the privacy practices or the content of such other websites. These links are provided for your convenience and reference only. We do not operate or control any information, software, products, or services, available on these third party websites. The inclusion of a link on our Website does not imply any endorsement of the services, products or website, or its sponsoring organization. Their policies should be reviewed carefully by you.
  • As described above, we use third parties to monitor analyze and report on the traffic to, from and within our Website and email messages and we share and sell all information to these companies.

Storing and Securing Information We Collect.

We have industry standard security measures in place to protect against the loss, misuse, and alteration of personal information under our control which include firewalls, logs to databases which contain consumer information, and restricted access to databases. Although we take commercially reasonable technological precautions to protect your information, no data transmission over the Internet can be guaranteed to be 100% secure. Any transmission of data at or through our Website is at your own risk.

Changes to Privacy Policy.

We reserve the right to make material changes to the substance of this Privacy Policy. We will post those changes through a prominent notice on the website, so that you will always know what information we gather, how we might use that information, and to whom we will disclose it.  The change to our privacy practices will begin after posting updates or changes.

CALIFORNIA CCPA AND CPRA NOTICE.

Effective Date: November 20, 2023

This Privacy Notice for California Residents and supplements the information contained in our primary privacy policy.  It applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and as amended and effective January 1, 2023, the California Privacy Rights Act (“CPRA”). Any terms defined in the CCPA and CPRA have the same meaning when used in this Notice. The CCPA and CPRA are collectively referred to as the “CCPA” for purposes of this Notice.

Information We Collect.

As set forth in our primary policy, we collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("Personal Information"). Personal Information does not include:

  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.
  • Information excluded from the CCPA's scope, like:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and the California Confidentiality of Medical Information Act (“CMIA”), clinical trial data or other qualifying research data; and
    • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (“FCRA”), the Gramm-Leach-Bliley Act (“GLBA”) or California Financial Information Privacy Act (“FIPA”), and the Driver's Privacy Protection Act of 1994.

We have collected the following categories of personal information within the last 12 months as defined in the CCPA:

  • Identifiers. First and Last Name, postal address, unique personal identifier, online identifier, internet protocol address, email address.
  • Commercial Information. Records of products or services purchased, obtained, or considered and history or tendencies toward products and services or response to advertising.
  • Internet or other similar network activity. Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
  • Geolocation data. Through collection of your IP, we collect your general location, upon requesting services, or products, or if you contact us directly we collect your physical address.
  • Inferences drawn from other personal information. From information we collect as set forth herein and information provided by third-parties, we are able to profile a general understanding of your preferences, characteristics, and personal preferences to determine what ads or products or services you may be interested in receiving.

Retention Periods for Personal Information.

Pursuant to the requirements of the CPRA, we retain Personal Information and Highly Sensitive Information only as long as it is reasonably necessary to do so in accordance with the provisions of the CPRA and our internal policies. You may request deletion of such information in accordance with the provisions of this Notice in the manner set forth below. We are required by certain applicable laws to retain certain information including your personal information in accordance with applicable laws requiring us to maintain such information or for a legitimate business purpose to maintain such information including but not limited to prevent fraud or to enforce our policies.

Use of Personal Information.

We may use, or disclose the personal information we collect for one or more of the following purposes:

  • To fulfill or meet the reason you provided the information.
  • To process your requests, purchases, transactions, payments, and prevent fraud.
  • Customer support and to respond to inquiries, including to investigate and address concerns and monitor and improve our responses.
  • To personalize your experience on our Website or advertising experience and to deliver content, product, and service offerings relevant to your interests, including targeted offers and ads. We also use this information for targeted advertising through Google.
  • To help maintain the safety, security, and integrity of our Website, products, services, databases, other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our customers is among the assets transferred.
  • We also use your data for legitimate business purposes that enable us to refine our products and services to better tailor them to your needs and communicate with you about other products and services offered by us.  In addition, we may disclose your personal information in special legal circumstances. For instance, such information may be used where it is necessary to protect our copyright or intellectual property rights, or if the law requires us to do so.

Disclosure, Sharing or Selling Personal Information.

We will disclose, share and sell your Personal Information to the following persons or entities:

  • Service Providers. For legitimate business interests, we may share your personal information with service providers that perform certain services on our behalf, such as performing business and sales analysis, and supporting our Services’ functionality.
  • Business Associates. When you make purchases or engage in our promotions, we may share personal information with the businesses which have retained us to marketing their products, services, promotions, contests and/or sweepstakes, we track your interactions with those advertisements and share your information including your Personal Information with those clients. When you elect to engage in a particular merchant’s offer or program, you expressly authorize us to provide your email address and other information to that merchant.
  • Direct Mail Associates. From time to time we may share our postal mailing list with selected providers of goods and services that may be of interest to you.
  • Law enforcement. We also may disclose your information: In response to a subpoena or as otherwise required by law. When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Terms of Use or other agreements or policies.
  • Otherwise, we share and or sell as the terms are defined in the CCPA and CPRA your personal information with the following categories of third parties: service providers, third-party vendors, and clients, our affiliated companies.

Your Rights and Choices.

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to and Correction of Specific Information and Data Portability Rights.

You have the right to request that we disclose and or correct certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights below), we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third-parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
    • Sales, identifying the personal information categories that each category of recipient purchased; and
    • Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights.

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights below), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act.
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

Right to Opt-Out of the Sale of Personal Information.

You have the right to opt-out of any sale of your Personal Information by us. If you are requesting a product or service, this is an exemption from this right, and we will process your request. However, you have the right to cease all further sale of your Personal Information. You may call us or use our web portal and fully fill out the request form.

Opt-Out Preference Signal (Global Privacy Control).

You may use an Opt-Out Preference Signal, such as the Global Privacy Control (GPC), to opt-out of the sale/sharing of your personal information. However, this technology and our use of it is not fully developed by the market. Our database containing your information may not be linked to your browser identification and because your request to opt-out of sale/sharing will be linked to your browser identifier only and not linked to any account or database information as the connection between your browser and our database is not known to us, we may not be able to fulfill this request.

If you would like us to make the connection between your browser and your account within our database, please submit the requested form through our website portal below.

Exercising Your Rights.

To your CCPA rights described above, please submit a verifiable consumer request to us by either:

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. The appointment must be in writing and presented by your agent. If your authorized agent requests sensitive information about you then we may ask you to provide us with a sworn declaration to further verify your identity.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

    • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include You will be required to provide your full name, email address, and zip code.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format.

We will response to your request to delete or cease sharing or sale of your Personal information within ten (10) days of receipt of your request.  We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing.

We will deliver our written response by email unless you request, we mail the same to you and provide a current mailing address.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination.  We will not discriminate against you for exercising any of your CCPA rights nor will we deny you goods or services or add charges or costs to you.

Contact Information.

If you have any questions or comments about this notice, the ways in which we collect and use your information described here and in the posted Privacy Policy, your choices, and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at: 202 Walton Way Ste 192 Unit #719 Cedar Park, TX 78613.

In order to unsubscribe from us, please click here or Contact us at: Trivia Quest, 202 Walton Way Ste 192 Unit #719 Cedar Park, TX 78613.

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